Privacy Policy
Last Updated: July 7, 2026
This Privacy Policy explains how ELEGANCE TRAVEL & CLEANING F.Z.C. (trading as ELEGANCE TRAVEL & CLEANING, "we," "us," or "our") collects, uses, and protects your personal information when you visit our website at https://app161.afliweb.com or use our cleaning services in the United Arab Emirates. By using our website or services, you agree to the practices described in this policy.
**Information We Collect**
We may collect personal information you voluntarily provide, such as your name, email address, phone number, and service address when you request a quote, book a cleaning service, or contact us via email at elegancetravelandcleaning@outlook.com or by phone at +971 589380354. We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This helps us improve our website and services.
**How We Use Your Information**
We use your information to respond to your inquiries, process service bookings, communicate with you about your appointments, and provide customer support. We may also use your data to send promotional offers or updates about our cleaning services, but only if you have consented to receive such communications. We do not sell your personal information to third parties.
**Cookies and Tracking Technologies**
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.
**Third-Party Services**
We may use third-party service providers to assist with website hosting, analytics, payment processing, or email communications. These providers have access to your personal information only to perform tasks on our behalf and are contractually obligated to protect your data. We are not responsible for the privacy practices of any third-party websites linked from our site.
**Data Security**
We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
**Your Rights**
Under applicable UAE laws, you have the right to access, correct, or delete your personal information held by us. You may also object to or restrict certain processing activities. To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
**Data Retention**
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, we will securely delete or anonymize your data.
**Children's Privacy**
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.
**Changes to This Policy**
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
**Contact Us**
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: elegancetravelandcleaning@outlook.com
Phone: +971 589380354
Address: Ajman Free Zone, United Arab Emirates
**Governing Law**
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
